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Terms of Service

Welcome to Neisybustudio.com. By accessing or purchasing from our website, you agree to the following terms:

1. General

  • Neisybustudio is a small creative studio offering stationery, gifts, and digital products.

  • All content, designs, and products are the intellectual property of Neisybustudio and may not be copied, resold, or redistributed without written permission.

  • We reserve the right to update, modify, or discontinue products and services at any time.

2. Products & Availability

  • While we do our best to keep products in stock, availability is not guaranteed.

  • Product descriptions, images, and colors are provided as accurately as possible, but variations may occur due to screen settings or the handmade nature of certain products.

3. Orders & Payment

  • All prices are listed in USD and may change without notice.

  • We accept payments through secure third-party processors (such as Wix Payments, PayPal, and Apple/Google Pay).

  • Orders are not confirmed until payment has been successfully processed.

  • We reserve the right to refuse or cancel an order if fraudulent activity is suspected.

4. Shipping

  • Ready-to-ship products are processed in 2–4 business days.

  • Customized or personalized items are processed in 5–7 business days before shipping.

  • Once shipped, delivery within the U.S. usually takes 3–7 business days.

  • We are not responsible for shipping delays caused by carriers, weather, or circumstances outside our control.

5. Returns & Refunds

  • Due to the handmade and digital nature of our products, all sales are final.

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your email].

  • We will provide a replacement or store credit if the issue is confirmed.

  • Shipping fees are non-refundable.

6. Digital Products

  • Digital downloads are available immediately after purchase and are non-refundable.

  • Digital files are for personal use only. They may not be shared, resold, or used commercially without a separate licensing agreement.

7. Liability

  • Neisybustudio is not responsible for indirect, incidental, or consequential damages that may arise from using our site or products.

  • Customers are responsible for providing accurate shipping and billing information.

8. Governing Law

  • These Terms of Service are governed by the laws of the State of California.

  • Any disputes will be handled under California jurisdiction.

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